Virus/Spyware/Malware Removal

Let The Laptop Guy & Zoe be your Anti-Virus Superheroes and get your laptop or desktop running at warp speed again. We begin by conducting a "Search & Destroy Mission" that will remove all viruses, spyware, & malware from your computer.

Then we apply Superhuman Intelligence to repair any boot issues, blue screens, or other operating system conflicts. And finish by setting up installation of critical updates and security patches to improve your immunity against future attacks.

Wireless Network Set-up and Secure

Wireless Networks allow you to surf the internet, check email, print, or share files from anywhere in your home.

We can set-up a new wireless network for you or secure your existing network to protect your personal information & prevent unauthorized use by others.

We are available NOW to secure and configure your network with up to 3 computers or devices.

Email Account Set-up

Let The Laptop Guy Team of Virtual Technicians set-up a new email account or configure your current account to eliminate web based logins.
Select Outlook Express, Thunderbird, or Windows Mail & our Virtual Technician will set-up your account & simplify your ability to read & send emails.

Email Troubleshooting

Having trouble receiving emails into your current email client? Receiving too much spam? Or is your spam filter sending emails from friends to the trash bin? Let us get your email client and email account communicating again and configure your SPAM settings to keep the emails you want and trash the ones you don't.

Online Data Back-up Assistance

Zoe & I always say, "there are three kinds of computer users, those that have lost data, those who will, & those that were smart enough to set up online back-up to protect their valuable photos, documents, videos, music & more."

Don't gamble with your data, protect it with easy & inexpensive online back-up. Let a Laptop Guy Virtual Technician set-up your back-up account & create a quick & easy data back-up routine for you

Software Installation

Get off to a great start with an accurate installation of your software program. Let a Laptop Guy Virtual Technician install, configure, and update one of your software titles. Our Technician will even create desktop, start menu, and quick launch shortcuts for easy program access.

Software Troubleshooting

Our Laptop Guy Virtual Technicians can troubleshoot and repair issues that you may be experiencing with Microsoft Office (Word, Excel, Outlook, Powerpoint), Photoshop, Quicken, Quickbooks, and more. Let us put an end to your software program frustrations.