The Laptop Guy Garage - We Are Your Laptop Solution! Laptop Repair Experts - Hardware, Software, PC, Apple & Desktops Too! We Can Help - Laptops - Desktops - iDevices Got Virus Problems? Let Us Be Your Anti-Virus Superheroes! Laptop Batteries - Stop Fetching Power!
1 Call

Call 1.888.289.9963 or

with our
Virtual Repair Advisor

2 Connect

Using Your High Speed Internet Connection a Laptop Guy Technician will connect to your laptop or desktop.

3 Repair

Sit back, relax and watch us work our repair magic!

Virus/Spyware/Malware Removal

Let The Laptop Guy & Zoe be your Anti-Virus Superheroes and get your laptop or desktop running at warp speed again. We begin by conducting a "Search & Destroy Mission" that will remove all viruses, spyware, & malware from your computer.

Then we apply Superhuman Intelligence to repair any boot issues, blue screens, or other operating system conflicts. And finish by setting up installation of critical updates and security patches to improve your immunity against future attacks.

What's Included:

  • Diagnose one laptop or computer
  • Remove all viruses, malware, and spyware from system
  • Repair any boot issues, blue screens or other operating system conflicts
  • Set-up installation of critical updates and security patches
  • Provide recommendations for safe web browsing and ways to prevent future infections

Wireless Network Set-up and Secure

Wireless Networks allow you to surf the internet, check email, print, or share files from anywhere in your home.

We can set-up a new wireless network for you or secure your existing network to protect your personal information & prevent unauthorized use by others.

We are available NOW to secure and configure your network with up to 3 computers or devices.

What's Included:

  • Protect your information & prevent unauthorized use of your network by configuring & securing your router.
  • Configure network adapters on up to 3 computers or devices
  • Secure your network & enable authorized devices to share internet connection, files & printers
  • Configure internet and ISP
  • Optional set-up of Voice Over IP

Email Account Set-up

Let The Laptop Guy Team of Virtual Technicians set-up a new email account or configure your current account to eliminate web based logins.
Select Outlook Express, Thunderbird, or Windows Mail & our Virtual Technician will set-up your account & simplify your ability to read & send emails.

What's Included:
  • email account set-up
  • send/receive test email
  • import contacts, upon request

Email Troubleshooting

Having trouble receiving emails into your current email client? Receiving too much spam? Or is your spam filter sending emails from friends to the trash bin? Let us get your email client and email account communicating again and configure your SPAM settings to keep the emails you want and trash the ones you don't.

What´s Included:
  • email account & client troubleshooting
  • configure SPAM settings
  • import contacts, upon request

Online Data Back-up Assistance

Zoe & I always say, "there are three kinds of computer users, those that have lost data, those who will, & those that were smart enough to set up online back-up to protect their valuable photos, documents, videos, music & more."

Don't gamble with your data, protect it with easy & inexpensive online back-up. Let a Laptop Guy Virtual Technician set-up your back-up account & create a quick & easy data back-up routine for you

What's Included:

  • One year of Carbonite Data Back-up with unlimited backup space
  • Installation of Carbonite Back-up software.
  • Answer any of your data back-up questions and set up a data back-up routine for you to follow.
  • Teach you how to back-up your data and access your online data files.

Software Installation

Get off to a great start with an accurate installation of your software program. Let a Laptop Guy Virtual Technician install, configure, and update one of your software titles. Our Technician will even create desktop, start menu, and quick launch shortcuts for easy program access.

What's Included:
  • install, configure, and update one of your compatible software titles.
  • import up to 150MB of data into software title, if applicable.
  • create program access shortcuts.

Software Troubleshooting

Our Laptop Guy Virtual Technicians can troubleshoot and repair issues that you may be experiencing with Microsoft Office (Word, Excel, Outlook, Powerpoint), Photoshop, Quicken, Quickbooks, and more. Let us put an end to your software program frustrations.

What's Included:
  • troubleshoot & repair one software title
  • reinstallation of software title, if required for resolution (keys & disks required)
  • properly configure & update software

Too Many Options? Not Sure What Kind of Help You Need?

Zoey the Support Dog

Our Virtual Technicians are here with answers and are only a Call or Click Away! Call 1-888-289-9963 or

with one of our Available Virtual Technicians and get a Free Consultation and Quote.


Be one step closer to repaired computer bliss!
It's easy, get answers


Let a Laptop Guy Virtual Technician Green your PC with a review and optimization of your current PC power and peripheral settings. Zoe gives Two Paws Up!! for helping the planet while saving money on electricity.


Tune Me Up! $39

Optimize your computer's performance with regular maintenance. If you've noticed longer start up & slower processing capabilities, it's time for a tune-up! Let our Virtual Technicians optimize your system today!


Are you new to Facebook? Need help making sure your profile is secure? Let our Virtual Technicians help you set up your profile page and security settings to let you share what you want, when you want, with only the people you want.


Printer help$59

Need help with a printer problem or setting up a new printer? Let a Laptop Guy Virtual Technician remotely resolve your printer issues or set-up and configure a new local or wireless printer for you.


  • Easy & Convenient

    No need to waste time and gas to take your laptop or computer into a repair shop. Help is just a click away. Day or Night, 7 days a week, from the comfort of your own home. Using your high speed internet connection our friendly virtual technicians can resolve your computer problems or the session is free!

  • Safe & Secure

    Our Virtual Services utilize end-to-end 256-bit SSL encryption the same security levels used by major banking institutions. You are in complete control of our technician's access to your system and can choose to terminate a session at any time.

  • 100% Guaranteed

    The Laptop Guy guarantees all of our online services for 30 days. If you encounter a problem with the service provided, simply contact us within 30 days from date of service and we will work to make it right for you quickly and at no additional cost.